Fetch car sharing

Fetch car sharing

Client: European Lease Company

“Sping made a difference by developing the product in a short time, while still asking the right questions and challenging all assumptions. That resulted in a better solution than we could have imagined.”

Marco Boender, Fetch car sharing

 

Best-in-market car sharing-platform:
Fetch car sharing

 

Since January 10th, you can rent one of the one hundred cars in Amsterdam using the Fetch app.

Based on our experience with our client European Lease Company (ELC) we’ve launched an entirely new car sharing platform. With a fresh new look, a new fleet and technical optimisations, Fetch is ready for the future.

Using the Fetch app, users can register within a few minutes and rent a car in 10 seconds. This is possible due to our automated driver’s license validation and keyless car entry. On top of that, the new design matches the brand new Fetch branding.

 

 

OUR APPROACH

Ready for growth

 

 

Fetch wanted the option to expand to multiple cities and to use a multitude of vehicles. This way, in the coming years, Fetch car sharing can grow out to a nation-wide service.

The new system had the best-in-market protection against identity-theft, thanks to the use of iDIN. Additionally, because it was not uncommon for customers to reverse automatic bank payments, we’ve added credit card payments (via PayByLink). The new platform also has specific functions for business users, so they can get a separate invoice they can send to their employer.

 

 

 

We’ve created a completely new design based on the Fetch logo. All colours, buttons, titles and illustrations are hand-made and tailor-made for Fetch. We’ve spent a lot of time optimising the User Experience. Which had to be clear for business users and for example, families that go on a weekend trip.

 

 

 

Highlights

  • New fresh design
  • Automated identity validation: integration with iDIN
  • New payment methods: paying with credit card via PayByLink
  • Scalable hosting by using Amazon Web Services (AWS)
  • New functionalities: Support of business and private use, weekly prices.

 

 

 

 

 

 

 

 

RESULTS

More flexibility and the possibility to expand to multiple cities.

 

The release of Fetch on the 10th of January was a big success. After two months, 10,000 trips have been made, till far in Belgium and Germany,

The internal organization gets fewer questions from customers, enabling them to focus on the improvement of their service.

We are proud to have supported Fetch to bring their innovative platform to a national level.

 

 

 

 

Read more about Fetch car sharing.

 

Shall we explore the possibilities?

Tom van der Geer

CTO

+31 6 27 00 22 59

tom@sping.nl

 

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